Terms & Conditions

Last updated: November 2026

These terms apply when you rent a parking spot, storage container or mini storage unit from Vandenheuvel Storage ("we", "us"). By booking a rental you agree to them, together with any intake form or rental agreement we send you.

Booking

Submitting the contact form is a request, not a confirmed booking. We will email you an intake form and tell you which spot or unit is available. Your rental begins once we confirm it and payment details are agreed.

Rates and payment

• Rates are monthly and shown plus HST.
• Payment is due as agreed in your confirmation email.
• We may change rates with reasonable notice to you.
• Unpaid rent may lead to loss of access and, after notice, removal or sale of stored items as allowed by law.

What you may store

• Parking is for the vehicle, trailer or equipment described in your intake form.
• You must not store anything illegal, stolen, hazardous, flammable or explosive, or anything that could damage the property or other customers' items.
• You must not live in, or run a business out of, a spot or unit unless we have agreed to it in writing.

Your property and insurance

We take care to keep the compound safe and secure, including our fenced site. Items are stored at the owner's risk. We are not an insurer, and we recommend that you insure your vehicles, equipment and belongings yourself. To the extent permitted by law, we are not liable for loss or damage to stored items, including loss caused by theft, fire, weather, or events beyond our control, except where caused by our negligence.

Access and conduct

• Follow any posted rules and the directions of Roger or our staff while on site.
• Keep your spot or unit tidy and do not block lanes or other customers' spots.
• Report any damage you cause or notice as soon as you can.

Containers and towing

For onsite and offsite storage containers, the customer is responsible for towing charges.

Ending your rental

Either of us may end the rental by giving written notice (email is fine). Please remove all items by the end date. Items left behind may be disposed of or dealt with as allowed by law. See our Refund Policy for payment and refund details.

Changes to these terms

We may update these terms from time to time. The latest version is always on this page. Governing law is the law of Ontario and the federal laws of Canada that apply there.